Policies

RUPES LIVE ROADSHOW & TRAINING EVENT 2023 POLICIES:

CANCELLATIONS & REFUNDS:

We understand that circumstances can arise that prevent a participant from attending. To ensure fairness to other participants, the following cancellation and refund policy will apply:

1. Courses are not transferable
2. If a course is cancelled by us for any reason, you will be notified and receive a full refund
3. Cancellations made 6 weeks or less from training date – 25% of fees paid
4. Cancellations 4 weeks or less from the training date – 50% of fees paid
5. Cancellations 2 weeks or less from the training date – 75% of fees paid
6. Cancellations 7 days or less from the training date – Full fees forfeited
7. Please allow 2-3 weeks for any refunds to be processed
8. Any variance to these terms will be on a case-by case basis.

For more information, or to advise of cancellation and apply for refund, please use the contact form at www.rupesliveworkshops.com.au

NO-SHOW, WITHOUT PRIOR NOTICE:

• Students who do not advise prior, and who do not attend will forfeit the right for a refund unless they can provide a medical certificate or other proof of inability to travel
• Extenuating circumstances will be assessed on a case-by-case basis, however a minimum of 50% of fee will be applied.

DISCOUNT VOUCHER:

• The discount voucher is only valid on the day of your course, and can only be applied to purchases made on the day
• No rainchecks or backorders.

TRAVEL & ACCOMMODATION

• All travel and accommodation is the student’s responsibility to arrange
• Students can make no claim for travel and accommodation costs in relation to any course cancellation or inability to attend